电话预约(流感)

P: Hello? May I speak to Dr. Fan please?

D: Yes, this is Dr. Fan speaking. What is wrong with you?

P: I have a bad head headache, I feel so terrible, please help me！

D: Don’t worry. Tell me since when you have been feeling like that.

P: From yesterday morning. And I have difficult in breathing.

D: Ok, I know. That’s too bad. You may have a flu.

P: Flu? Oh, dear. Can I come and see you now?

D: I' m going to have an operation/meeting this morning. But you can come this afternoon.

P: Would 2:00 afternoon be convenient for you?

D: Let me see, Oh yes! That suits me perfectly.

P: Ok, that’s great. I will come on time! Thank you so much, Dr!

D: That’s all right. Goodbye!

P: Bye!

门诊挂号(流感)

In the hospital

N: Good afternoon.

P: Good afternoon.

N: What’s troubling you?

P: I’m running a high fever, I feel short of breath and I have a bad headache.

N: How long have you had this trouble？

P：About one day.

N: Have you ever been here before?

P: No, it is the first time.

N: Ok, in that case, you have to fill in this registration card first.

P: No problem! I called Dr. Lee this morning, he told me that I can come at 2:00 P.M. And here is my registration card.

N: All right. The registration fee is one dollar. And you can go along the corridor until you see the sign on your right.

P: Thanks a lot.

N: You are welcome.

医生诊断(流感)

In Dr’s office

D: Hello, what can I do for you?

P: Hello, doctor. I am Miss Lu and I have made an appointment with you in the morning. I have a terrible headache, and I have feel short of breath. I ran a high fever this noon.

D: Don’t worry, young man. Let me give you an examination. First let me take a look at your throat. Open your mouth and say "ah".

P: Ah.

D: Good. Now put your tongue out. All right, let me examine your chest. By the way, do you have a history of tuberculosis?

P: No，definitely not.

D: Look, your throat is inflamed. And your tongue is thickly coated. You have all the symptoms of influenza.

P: What am I supposed to do then?

D: A good rest is all you need, and drink more water. I'll write you a prescription。

P: Thank you very much.

D: That's all right. Remember to take a good rest.

P: I will. Goodbye, doctor.

D: Bye!

医生诊断（肚子痛）

D: Please come in. What seems to be the trouble?

P: It's my stomach. I think probably I had too much at supper yesterday evening.

D: Can you tell me what you had for supper yesterday evening?

P: Seafood, roast duck. Oh, a great variety of things, I can't name them exactly.

D: Have you vomited?

P: Yes, I have vomited three times and made several trips to the bathroom last night.

D: I see. Now you have to get your stools tested. I'll write out a slip and you can take it to the lab. Wait for a while and pick up the report, and then bring it back to me.

P: All right, doctor. I'll see you later.

D: See you later.

P: Here' my report, Doctor.

D: Take your seat, and let me have a look. It's nothing serious, only indigestion due to too much oily food. I will prescribe you some medicine for it to make you feel better. I do advise you to avoid oily food for the next few days.

P: I will follow your advice. Thanks a lot.

D: You are welcome.

入院

P：where should I go for the admission procedures?

N: Follow me, please.

(Leading the patient to the admission office)

N: Here we are. This is the admission office of this hospital. Please show me your outpatient appointment card.

(The patient takes it out and gives to the nurse.)

Now it is done. Let us go to the hospital pajamas for you.

(leading the patient to take a pajiama)

P: Where can I put my own clothes?

N: You can ask your family take them home, or put them in the admission office. This is your ward, you share it with another patient. There is a curtain between your beds. When you need privacy you can draw it on.

P: What daily articles should I bring in?

N: Toothbrush, comb, slipper and so on, or you can buy them in the near supermarket.

P: What can I do if I want to call you?

N: The panel on the head of the bed is equipped with a nurse-call system. To alert the staff at the Nurses' Station, please press the button by the bedside. A nurse will attend to you as soon as possible.

P: Could u tell me about the visiting hours?

N: Certainly. Visiting hours are from 1 pm to 2 pm and from 5 pm and to 7 pm. But each time only two visitors are allowed to enter the ward.

P: How about the meals?

N: Meal times are 8 am for breakfast, 12 noon for lunch, and 6 pm for dinner. We serve a variety of Chinese, Muslin, and Western food. Our clinical dietitian is available to advise on special diets.

P: Thank u very much for your advice.

N: U are welcome. In case of any questions ask any of the staff here. We’ll be glad to offer u your help.

P: OK, I see. Will I be in hospital long ?

N: I’m sorry I can’t say it will depend on our investigations and diagnosis.

P: Well, thanks again!

医生诊断（阑尾炎）

D: Hello, what can I do for you?

P: Hello, doctor. I am Miss Lu and I have made an appointment with you in the morning. I feel sick and have no appetite.

D: Don’t worry, young man. I will write you some check items.Here you are. (after a while)

P: Here is my report.

D: You may have cholecystitis.I will arrange an operation for you.

P: Thank you very much.

D: That's all right.

术前准备

(The patient is going to have an operation next morning, and her/his nurse in charge comes to tell her/him something about the operation)

Nurse: Good afternoon, Mrs. / Mr. P, do u know you're scheduled to have an operation tomorrow?

Patient: Yeah, but what time am I going to have it?

N: The operation starts at 9 o'clock. But u will have to get injections about 30 to 45 minutes before u leave for the surgery.

P: I see.

N: Did your doctor tell what sort of operation you're going to have?

P: Yeah, I'm going to have cystectomy.

N: All right. Have u signed the consent?

P: Yes, here it is.

N: I would like to explain the preparation for the operation. If u have any question, PLS stop me.

P: yes.

N: First of all. We'll prepare u by shaving and cleaning. After shaving, we would like u to take a bath or shower.

P: I see.

N: You're going to have a liquid supper and you 'll get sleeping pills at 9. U should have absolutely nothing by mouth after midnight. In the early morning you 'll have an enema.

P: How long am I going to stay in the operating room?

N: It's hard to tell. It will depend on operating procedure and your recovery from the anesthesia. You 'll probably return to this room before noon.

P: I C.

N: Oh, u look worried. Do u have any problems?

P: Nurse, will this operation hurt very much?

N: No, You 're going to have general anesthesia. So during the operation You 'll not feel a thing. You 'll find yourself back in Your room after the operation.

灌肠

(The patient is going to have an operation next morning, and the nurse would give him/her an enema to prepare for the operation. The nurse comes to the ward and does explanation before that)

N: Hello, are u Mr/Mrs Patient?

P: Yes.

N: You 'll have an operation next morning, yeah? Then we're going to give u an enema.

P: Why do I need it?

N: From your chart I know your bowel movement is normal. But we must do it to prepare for your operation.

P: Why do I need enema before the operation?

N: It's necessary to flush out in your intestine in order to keep your bowel clean for the operation.

P: Where shall we do it?

N: Ok, let's go. (Lead the patient to the treatment room)

(In the treatment room)

N (taking the tube and the soap water etc. for giving an enema): Now we are ready. PLS lie on your left side.

P: What kind of solution are u using?

N: This is soap water.

P: How much solution is there still left in the bottle? I can't hold much longer.

N: It will be finished soon. PLS take a deep breath with your mouth open. This will help u to hold a little longer. Now we're through. Try to lie on your back or on the right side for a few minutes. I'll then help u to the toilet.

P: Thank u. I don't feel so uncomfortable now. So I can go there by myself.

用药

D：have you ever had a prescription?

P: No, I haven't gone to see a doctor.

D: Are you allergic to any type of medication?

P: I don't know exactly. I think that I can take most drugs.

D: (picks up a small box) I recommend this brand for antipyretic.

P: Will this really help？

D: According to the label, yes. But if that doesn't help, then drink a cup of hot tea along with some honey …. Ok, it’s done. This is for oral administration, the instructions on it tell you how to take it. Make sure you read them carefully. And the other is for injection, you have to go to the injection department.

注射

N: Are you Miss Lu?

P: Yes, I am.

N: (Taking out the syringe) Now I have an hypodermic injection for you. Please give me your left arm.

P: OK.

N: I am going to sterilize the skin with tincture. How do you feel, did it hurt?

(cleaning the skin with an tincture sponge, and giving the injection)

P: No, I just feel a little cool on my skin. Thank you!

N: All right, it is done. You can come here and have a rest for a while.

P: Thanks a lot!

出院

(In a ward, the patient has recovered from his disease, and before his leaving back home, his/her nurse in charge comes here to chat with him/her, and tells him/her something and sees him/her off.)

Nurse (standing by and smiling): It's almost time for u to go back home. I'd like to give u some information about what u should do at home.

Patient: Mm

N: It's necessary for u to keep on a salt-free diet and reduce ur intake of wine, since wine has a lot of calories. Here's a diet booklet. It'll help u to get informed.

P: Thanks. I'll read it.

N: How's your appetite coming along? Any improvement?

P: Things are still tasteless to me.

N: Yes, food does taste different without salt, but the lab test shows great improvement. You need to keep on a salt-free diet.

P: Yes, I know.

N: Your blood pressure is stable. Do u know what is the stable blood pressure for you?

P: No. How much?

N: 140 over 90. If u develop dizziness, nausea or headaches, u must call the doctor. Keep doing moderate exercises. This is your card for the out-patient department. Your first appointment is next Friday morning. Is there anything else u want to know?

P: No. Miss/ Mrs. I feel grateful to u for your kindness and all that u have done for me.

N: Thank you. PLS take care of yourself.